Cancellation and Refund Policy

Cancellation

You may stop using your subscription at any time. Cancellation or non-use does not reverse a completed payment and does not create a refund entitlement. Your access continues until the displayed expiry date unless access is suspended for a violation of the Subscription Terms.

Current plans do not automatically renew unless the checkout clearly states otherwise. A new payment is required to purchase another subscription period.

Failed, pending, or duplicate debits

• A subscription is activated only after Razorpay confirms that payment is captured.
• If a payment fails but your bank account shows a debit, the issuing bank or payment provider may automatically reverse it. This is a payment reversal, not a discretionary subscription refund.
• If you believe the same order was charged more than once, contact us with the Razorpay payment IDs and bank transaction details. We will investigate with the payment provider.
• Do not share card numbers, CVV, UPI PINs, OTPs, or banking passwords with Sports Odisha support.

Technical access issues

Report activation or access issues promptly at info@sportsodisha.com with your registered email address and Razorpay payment ID. Our first remedy is to verify the transaction and restore valid access. A technical issue does not automatically qualify for a refund.